Engineering Change Request - Process Map

  • The ECR process is initiated by a person completing a ECR Request from with the "Initiate ECR Process" action/
  • The Engineering Manager reviews the proposed change at the "Initial Engineering Review" stage. At this stage the Engineering Manager may:
    • Reassign the request to the Engineering Manager of a different Product Platform.
    • Place the request into an "Investigative Hold" stage while the request is investigated.
    • Ask one or more Project Managers to review the request and provide comments.
    • Make minor edits to the request form.
    • Select the departments that may be involved or impacted by the change and request they review and comment on the request.
    • Decline the request.
  • After the department reviewer are selected, the request waits at the "Department Reviews" stage for all of the reviews to be completed. These reviews are performed via a sub map procedure.
  • Each time a review is completed, a flag action is executed to determine if all reviews are complleted.
  • When all department reviews are completed, the request flows back to the Engineering Manager for a review of the responses.
  • After reviewing the responses from the department heads regarding the proposed change, the Engineering Manager may elect to decline the request, or continue the process by requesting review by the Executive Team.
  • Each member of the executive team is sent an review request, and the request waits at the "Executive Reviews" stage for the reviews to be completed.
  • When the executive reviews are completed, the request flows back to the Engineering Manager for review of the responses.
  • The process continues in the same manner with a President Review.
  • After the President Review, if the Engineering Manager elects to continue with the process, they will select a Project Manager for implementation.
  • The Project Manager reviews all of the comments and action items identified by the reviewers and determines an effective date for the change. This date is sent to all of the reviewers and is their notification that the change has been approved and they should start woring on implementing it.
  • The reviewers will be able to go back into their reviews and update their action items, and eventually mark their actions as "complete".
  • A Project Manager may also reject the request back to the Engineering Manager if they feel the change should not be made or if they are unable to implement the change. The Engineering Manager may then assign the request to another Project Manager or decline the request.
  • Two email notifications go out to a wide distributation list announcing the change. These are sent out 10 days prior to the effective date and again 1 day prior to the effective date.
process map

ECR Review - Process Map

  • The ECR Review sub-process provides the review capability for the variable number of department, executive, and project manager reviews.
  • The review folder is generated by a flag action initiated by the main ECR process.
  • The review form is used both for performing the initial review and identifying action items, and for later managing those action items when the change is implemented.
review process map